77 - Ashley Galleman William
How do you manage community leaders from more than 60 different cities?
Meet @Ashley Galleman Williams, Global host community manager at Airbnb, one of the biggest community-based companies.
In the past year Ashley is working at Airbnb, Launched and leads the Experience Community Leaders program, Manages the strategy and content for 50+ Facebook groups that give experience hosts an online space to connect and share advice and Oversees a global events strategy bringing hosts together face-to-face in 60+ cities.
I asked Ashley What makes Airbnb’s community a community and how she communicates with so many hosts and why Facebook is working so well for them.
We talked about how the community drives the growth of the company and the Experience Community Leaders program and why big companies need one.